Quick summary: We use minimal data on our website and process images you send to our Instagram bot solely to find products and return links. We don’t sell your data. This page explains what we collect and why.
Who we are
Sapphire (“we”, “us”) operates the website shopsapphire.co and the Sapphire Instagram assistant (@shopsaph). Contact us at support@shopsapphire.co.
Information we collect
- Website visits: Basic technical information your browser sends (e.g., IP address, device/browser info). We do not track sensitive information and we do not sell personal data.
- Instagram DMs: If you message us a photo, we receive the image and message content via Meta’s APIs. We generate an image “fingerprint” to find similar products. We may retain the image and fingerprint to improve matching and prevent abuse.
- Clicks & purchases: When you click an affiliate link, our affiliate partners (e.g., Impact, CJ, Awin/ShareASale, Rakuten) may set cookies and share back aggregated reports so we can attribute conversions.
How we use information
- To operate the DM-to-search feature and return links to products.
- To provide price comparison and sizing guidance.
- To monitor performance, prevent fraud/abuse, and improve accuracy.
- To comply with legal obligations.
Sharing
We share data with service providers who help us run Sapphire (hosting, storage, analytics) under confidentiality commitments. We also work with affiliate programs (e.g., Impact, CJ, Rakuten, Awin/ShareASale) that track clicks/purchases to pay commissions. We don’t sell your personal data.
Retention
We keep data only as long as necessary for the purposes above. You can request deletion at any time by emailing support@shopsapphire.co.
Cookies and tracking
Our site uses minimal cookies. Affiliate partners may set cookies when you click out to a retailer; those cookies are controlled by the partner/retailer and subject to their policies.
Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your data (e.g., CCPA/CPRA in California, GDPR in the EU/UK). Contact us at support@shopsapphire.co to exercise these rights.
Children
Sapphire is not intended for children under 13.
Security
We use reasonable technical and organizational measures to protect data. No method of transmission or storage is 100% secure.
International transfers
We may process and store information in the United States or other countries where our service providers operate.
Changes
We may update this policy. We’ll change the “Effective” date above and, if changes are significant, we’ll provide additional notice.
Contact
Email: support@shopsapphire.co
Postal: Sapphire, Texas, USA